At Dual we provide professional web consultancy for the public and private sector, increasing the efficiency of organisation to customer contact while upholding all current legislation, legal requirements and corporate policies. In doing so our consultants are able to streamline many departmental factors both internally and externally facing through the use of more effective and accessible web services thus we can save you money and time which can be re-directed elsewhere within your organisation.
The importance of web communications cannot be ignored in the ever growing technological world that we live in via web sites, forums, content management or even the simplest of web communications such as email. If people require access to information from your organisation, the information should not just be available, but accessible and easy to find. In doing so you are reducing the overheads involved in dealing with these customers.
Governmental reviews, independent reviews and legislation all dictate compliance with a series of set web standards. Although these standards are being met in some constituencies, unfortunately these are few and far between. These short comings are now highlighted in reports by independent research and consultancy groups, one of which being SOCITM.
With our knowledge and experience we are able to review your current system, critique through quantitative and qualitative research techniques as well as advanced level testing. We not only highlight the required areas for improvement but also guide you through procurement and implementation to achieve real results for improvement in all areas including but not limited to; Accessibility, transactions, search engine use, content and navigation. We will only recommend solutions, we ourselves would be willing to implement or help you implement. We ensure the correct content management system is adopted which best suits your requirements and have experience in delivering fully custom CMS systems to meet the requirements of both the end users and the organisation.
